March 2014

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March 17, 2014

Your Second Worst Nightmare: The Idiot with Initiative

I have often said that a smart sociopath is a leader’s worst nightmare. These snakes in business casually generate more havoc in a shorter period of time than anyone else—and they often make doing so look good, at least in the short run. But we don’t give enough attention to…

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March 14, 2014

What Does True Confidence Look Like?

If you’ve found yourself drawn to a less-than-qualified candidate or put off by one who seems to match your needs perfectly, you may have been influenced by the applicant’s confidence. No doubt many of us have been taken in at one point or another by a candidate who was faking…

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March 13, 2014

Hiring “Customer-Ready” Staff

Customer experience is among the top priorities in any organization, arguably a close second only to profitability. Because customer interaction is such a critical touch point, it would stand to reason that employers would focus on staffing workers who consistently deliver an exceptional experience. But since that X factor is…

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March 12, 2014

Demand for Creatives on the Rise

Employers in the creative disciplines are doing well, which is especially great news for staff and job seekers in the field, and particularly for those pursuing positions in social media, media services and brand or product management. According to an end-of-year survey by The Creative Group, a leader among creative…

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March 11, 2014

Six Negotiation Tools that Aren’t Salary

When the powers that be are tightening the belt, the option of throwing money at top picks and existing staff goes right out the window. But this doesn’t mean that all bargaining power is lost. Salary is huge, don’t get me wrong. For most candidates, it’s the top consideration. When…

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March 10, 2014

The Top Three Recruiting Investments to Make in 2014

We all know it: when done right, recruiting is among the most valuable functions of an organization. Continually finding and bringing on top talent – staff that will move the business forward, strengthen its key processes or services and drive innovation – is critical to a company’s ongoing success. So…

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March 7, 2014

How Important Are Cover Letters, Anyway?

There are a lot of conflicting opinions out there about the merit of cover letters. Some hiring managers say that a well written and personalized cover letter frequently makes all the difference in the selection process. Others admit to never reading them. And with increasing reports of hiring authorities spending…

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March 6, 2014

Misconduct is on the Decline, but There’s Still Work to be Done

The Ethics Resource Center published results in February from its eighth National Business Ethics Survey, and the findings are heartening. Chief among the positive reports is that workplace misconduct has reached a historic low. This is a marked improvement over the ERC’s 2011 survey, in which 55 percent of employees…

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March 5, 2014

Jobs Forecast for Older Workers – Partly Cloudy

Age bias: unfortunately, it is pervasive in today’s workplace. And while some fancy resume work can take years off, it’s tougher to disguise one’s age during a face-to-face interview. Tim Driver, founder and CEO of RetirementJobs.com, predicts that, given both the large number of Baby Boomers still working and the…

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March 4, 2014

Thankfulness: It Looks Good on You

Everything we need to know about interviewing we learned in kindergarten. Well, not quite, but some of the basics certainly hold true in both settings. Look. Be kind to others. Say your pleases and thank yous. The latter can really help you make a great impression with interviewers.