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engagement Archives | Page 2 of 3 | Conselium Executive Search

Why Customer Engagement Matters

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You’ve probably heard it said that customers are 10 times more likely to share a negative experience with their network than a positive one.  The customer’s voice carries, whether they’re advising friends and family on which companies they should and shouldn’t patronize or penning product or service reviews online.  And…

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Did You “Show Up” to the Meeting?

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Attitude is everything.  When you’re a leader, the way you carry yourself and engage and motivate the team will directly impact the organization’s performance.  Zackarie Lemelle, CPC, CBC and Managing Partner of Leadership Engagement Services at The Institute for Professional Excellence in Coaching (iPEC) is an expert in leadership and business re-engineering and…

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Keeping Drive Alive

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There’s a time and place for monetary reward.  It’s doubtful that your staff will scoff at bonuses, but don’t rely too heavily on them to keep your team motivated.  Money isn’t actually the greatest motivator anymore, and it’s rarely the answer to creating a more engaged workforce. Explore more visuals…

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Shift Happens

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Today we’re honored to feature insights on change management from Zackarie Lemelle, CPC, CBC, Managing Partner of Leadership Engagement Services at The Institute for Professional Excellence in Coaching (iPEC).  Zack is an expert in leadership and business re-engineering and over the years, he has been instrumental in driving organizational transformations for…

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Relax! Turnover is Normal

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Recent research has shown that employee satisfaction and engagement are in a tailspin.  At the same time, HR departments are making sweeping updates in processes and technologies.  As a result, some of HR’s biggest concerns these days are both keeping morale up among existing staff and improving talent retention. So…

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